Product Care & Maintenance
Carpets, Flooring, Window Blinds, Laminates, Vinyl floors Victoria Park, Vertical Blinds
Laminates Care & Maintenance

Laminate Maintenance

Your laminate floor is designed with low maintenance in mind. Follow these simple steps to achieve many years of enjoyment from your floor:
• Sweep or vacuum as often as necessary to remove any loose dirt or grit before it can scratch the floor.
• When a spill occurs, soak up the bulk liquid promptly.
• In areas of excessive traffic and wear, please make use of runners or area rugs.
• Use felt protectors under heavy pieces of furniture and chairs. Do not use rubber as it may leach into the floor.
• Use protective mats at all exterior entrances. Do not use rubber-based furniture or mats as the rubber may leach into the floor.
• Spiked heels or shoes in need of repair can severely damage your floor.
• Damp mop only – avoid excessive amounts of water. Steam mops must not be used.
• Never use oil soaps, wax, liquid or other household products to clean your floor. Water with a cap full of Eucalyptus Oil or Methylated Spirits is sufficient.
• Keep animal nails trimmed.
• Protect your floor when using a dolly for moving furniture or appliances.
• Never slide or roll heavy furniture or appliances across the floor.
• Maintain relative humidity levels between 30% and 70%.

Repair:  If part of your laminate floor gets damaged, it can easily be replaced. Flooring can be un-clicked and re-laid with new boards of the same colour and style. Lightly applied nail polish remover will remove most stains.

Carpets, Flooring, Window Blinds, Laminates, Vinyl floors Victoria Park, Vertical Blinds
Solid & Engineered Timber Maintenance

For regular cleaning of domestic floors an antistatic mop provides an effective means of collecting dust and grit. Continual walking on a dirty floor will quickly damage the finish. If a vacuum cleaner is used then the condition of the brushes should be regularly checked. If they have worn thin, contact of the metal head on the floor can result in scratching. Also, do not use hard head vacuum cleaners as they will invariably cause fine scratches on the floor. Steam mops are not to be used on polished floors as they can cause damage to certain types of coatings. They will cause ‘lipping’ on floating floors.

On a monthly basis floors can also benefit from damp mopping. Providing the mop is only damp and the finish is in good condition, mopping carried out correctly will not affect either the finish or the timber. Damp mopping provides an effective deep clean and should be undertaken with a neutral pH wood floor cleaner or product recommended by the finish manufacturer. Harsh detergents or abrasive cleaners are to be avoided as are use of methylated spirits and vinegar as they can chemically attack some types of coatings e.g. waterborne polyurethanes and penetrating oils. After wetting the mop it should be wrung out until it is moist and the floor can be mopped in this condition. Using clean water, a final mopping with a mop wrung out till it is ‘dry’ may be used to further remove excess moisture on the boards. Periodically the protective pads on furniture legs should also be check to ensure that they are clean of grit or in need of replacement.

Ref – ATFA Information Sheet #12 January 2009

Carpets, Flooring, Window Blinds, Laminates, Vinyl floors Victoria Park, Vertical Blinds
Carpet Care & Maaintenance

Maintaining carpet through regular vacuuming, deep cleaning, and stain removal has many benefits:

  • Extending the life of the carpet (ground in soil particles weaken carpet fibres)
  • Providing a fresh, clean look to a room
  • Making a room smell better
  • Helping allergy and asthma sufferers by removing germs and dust

NOTE:  Carpet runners and mats help prevent soil from being tracked inside.  Pads under desk chairs can prevent ground-in soil.


Dirt and grit damage carpet by rubbing against carpet fibres.  Carpet sweepers can remove surface dirt, but regular vacuuming (as often as possible-some manufacturers recommend one day per week per person in the household) prevents the deep abrasion that ruins carpet.  Remember to empty the vacuum or change the disposable bags often.

Deep Cleaning

Carpet should be deep cleaned with hot water extraction (steam cleaning) every 12 to 24 months.  Steam cleaning involves spraying a high-pressure solution of water and detergent and vacuuming the dirty solution.  Refer to the manufacturer’s warranty for the recommended deep cleaning method.

Many grocery stores and rental stores rent steam cleaning equipment. You may either opt to do it yourself or may choose to have a professional clean your carpet.

Ref –

Stain Removal

Different carpet fibres can have different stain removal methods. Unfortunately, not all stains can be successfully removed. The earlier you act on it, the better it is. Ask us for friendly, professional advice.

Repairing Damaged Carpet

Our professional installers can repair small areas of damage. (Cigarette burn, iron burn, bleach spill etc.) provided there is carpet available.  Please ask us for advice.